Last updated: 27 janvier 2026
1. Introduction
BeepBeep SOS is committed to protecting your privacy and personal data. This policy explains how we collect, use, store, and protect your information, including your sensitive medical data.
2. Data Collected
Personal Information:
- First and last name
- Email address
- Phone number
- Postal address (for delivery)
Sensitive Medical Data:
- Medical conditions
- Allergies
- Medications
- Blood type
- Emergency contacts
- Special medical instructions
Technical Data:
- IP address (anonymized)
- Device type and browser
- Usage statistics
3. Use of Data
Your data is used exclusively for:
- Emergency service: Display your medical information to first responders
- Account management: Authentication and profile management
- Order processing: Bracelet delivery and billing
- Communications: Order confirmations, security alerts (never marketing without consent)
- Service improvement: Anonymized analytics to improve user experience
4. Medical Data Protection
Security Measures:
- SSL/TLS encryption for all transmissions
- Secure database with restricted access
- Hashed passwords (bcrypt)
- Regular security audits
Data Access:
- Only you and people scanning your bracelet can see your medical information
- Our technical team has limited access for support
- We NEVER sell your data to third parties
5. Data Sharing
Your data may only be shared with:
- Stripe: Secure payment processing
- Hosting provider: Secure data storage
- Authorities: If required by law
We NEVER share your medical data with insurers, employers, or other third parties.
6. Data Retention
- Active account: Data retained as long as account is active
- After deletion: Data deleted within 30 days
- Billing data: Retained 7 years (legal requirement)
- Anonymized logs: 12 months maximum
7. Your Rights (Quebec Law 25 & GDPR)
You have the right to:
- Access all your personal data
- Rectify your information if inaccurate
- Delete your account and all your data
- Export your data in a portable format
- Withdraw your consent at any time
- File a complaint with the Quebec Commission d'accès à l'information
To exercise these rights, contact: privacy@beepbeepsos.com
8. Cookies and Similar Technologies
We use cookies for:
- Essential: Authentication and session (required)
- Analytics: Understanding site usage (with consent)
You can manage your cookie preferences at any time via the consent banner or your browser settings.
9. International Transfer
Your data is stored in Canada. In case of transfer to other countries, we ensure the level of protection is equivalent to that of Quebec/Canada.
10. Minors
BeepBeep SOS can be used for minors with the consent of a parent or legal guardian. The parent/guardian is responsible for the information provided.
11. Modifications
We may update this policy. Significant changes will be notified to you by email. The last update date is indicated at the top of this page.
12. Contact - Data Protection Officer
For any questions regarding your data:
BeepBeep SOS
Email: privacy@beepbeepsos.com
Website: www.beepbeepsos.com
Commission d'accès à l'information du Québec
www.cai.gouv.qc.ca
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